Stop chasing reviews. Proofy Agent catches customers when they're happiest and transforms their praise into assets that turn your visitors into buyers.
No editing skills · No developer · Set up in 5 minutes
Connect Stripe, Zendesk, HubSpot or any tool you use. Every purchase, solved ticket and milestone becomes a testimonial, delivered to you on autopilot.
Illustration of a Proofy automation. An event from one of your tools starts the flow: a Stripe purchase, a Shopify order, a Zendesk ticket solved, a rated Intercom conversation, or a milestone sent by webhook (Paddle, Lemon Squeezy and WooCommerce work too). Proofy waits (7 days here), then sends an NPS question by email, WhatsApp, SMS or in-app message. Customers who answer 9 or 10 are asked for a testimonial, which AI polishes and you publish to your Wall of Love or social posts. Customers who answer 7 or 8 give private feedback that lands in an insights inbox. Customers who answer 0 to 6 are not asked for a testimonial; a support ticket opens in Zendesk or Intercom instead. The animation shows demo customers moving through these steps continuously.
Triggers from your stack
Promoters 9–10
128 testimonials
Passives 7–8
41 private notes
Detractors 0–6
9 tickets
Trigger · Stripe
A successful payment drops that customer into the flow. Renewals can start one too.
Connect once. Every future purchase is covered.
Trigger · Shopify
Every order starts the flow for that buyer. Abandoned carts can trigger a flow of their own.
Trigger · Zendesk
Ask right after support saves the day, when the customer is most likely to say so.
Trigger · Intercom
For chat-first teams: a customer rates a support conversation and the flow starts, rating included.
Trigger · Webhook
Send any moment from your own app:
More integrations
Billing and store events start flows the same way Stripe and Shopify do.
No flow needed for site visitors: an optional on-site star prompt asks returning visitors after 3+ visits and 30s of activity, and snoozes for 30 days if dismissed.
Step · Delay
Give customers time to actually use what they bought. Seven days here; set minutes, hours or days per flow.
Step · Send
Step · Route by score
Promoters · Capture
One click to record video, write text or leave audio. AI asks smart follow-up questions, and guided video FAQs give them something to talk about.
Promoters · Polish
Filler words and silences removed, captions added, transcribed, and the best quote pulled out.
Promoters · Publish
Wall of Love, carousel, marquee, badge or pop-up, with one line of code. AI turns it into case studies, LinkedIn and X posts, and ad copy.
Passives · Listen
A 7 or 8 isn't a testimonial yet. Passives are asked what's missing, privately. Nothing appears on your site.
Passives · Insight
Every private note in one place, so you can see what's keeping customers from a 10.
Detractors · Recover
Unhappy customers never get a testimonial request. Proofy opens a ticket so someone can make it right.
Detractors · Hand-off
Your team follows up in the helpdesk they already use.
Illustrative demo: fictional customers and numbers.
Our AI agent prompts smart follow-ups and guided FAQs to capture clear, detailed stories.
"The follow-up questions pulled stories out of customers our sales page could never script."
The Proofy agent responds dynamically, steering feedback paths to unlock high-intent social proof.
Proofy's AI agent removes filler words and pauses, adds clean captions, and generates transcripts automatically.
"I haven't opened editing software since. Every clip comes back clean and captioned."
Turn a single quote into case studies, social posts, ad copy, and email lines using our smart AI agent.
"One testimonial turned into a week of content. The Studio basically pays for itself."
Convert reviews into branded graphics, stories, or videos ready for LinkedIn, X, or Instagram.
"Our social graphics used to need a designer. Now they take about ten seconds."
Embed walls of love, carousels, or pop-ups with a single line of code. Features auto-matching styles and SEO star ratings.
"Pasted one line of code and watched add-to-cart climb the same week."
Simple plans that scale with you. No credit card to start.
Start collecting testimonials in the next 5 minutes — free.